Still open
The Parts Counter
Most places that sold you an appliance in 2011 cannot help you in 2026. Bring the old part in and we will put the new one in your hand.

What is on the shelf
The things that actually fail.
This is not a catalog you order from. It is stock, in Mesa, that you can leave with.
Cooler parts
Pads, pumps, floats, motors, belts, bearings, valves, covers and hose. The whole wear list.
Hearth parts
Thermocouples, thermopiles, pilot assemblies, valves, remotes, receivers, blowers and glass gaskets.
Gas fittings
Connectors, key valves, shutoffs and flex line — the brass that makes the difference between a project and a call-out.
Grill parts
Grates, burners, igniters, regulators and hoses for what we sell.
How to make it a one-trip job
Bring the part, or bring the number.
A photograph of a fireplace does not tell us which valve is in it. The old part does, and so does the model or serial plate — usually behind the lower louver or on a tag inside the control cavity.
If you can only get one thing, get the model number. We can work from there.
- BestThe failed part itself, in a bag
- Nearly as goodModel and serial from the rating plate
- UsefulA clear photo of the plate and of the part in place
- Not enoughThe brand and the approximate year
Tell us what you are after
Ask about parts counter
Send a photo of the wall, the patio or the cooler on the roof and we can tell you what fits before you drive out. No pressure and no sales call rota — you get an answer from the people behind the counter.
- We answerDuring store hours, by whichever way you got in touch
- We stockMost of what we sell, so you can take it home the same day
- We installOur own crew, across Mesa and the East Valley
Everything here is on the floor in Mesa.
Come stand in front of it. East Main between Ellsworth and Crismon, Monday to Friday 8 to 5 and Saturday 10 to 3.